Return Policy
Simple, hassle-free returns and exchanges to ensure your complete satisfaction.
If you're happy with one of our products, tell your friends but if you are unhappy then please tell us! We give you the option to return a product if you contact us within 30 days of the delivery date. Our returns come with no hidden fees and sometimes we'll even cover the cost of shipping. We treat all returns individually and the process is simple and easy.
Holiday Period: During the holiday period (from November 15th to January 30th) we have extended our return policy to 60 days.
Returns
Return any product within 30 days of delivery for a full refund with no hidden fees.
Exchanges
Exchange your product for a different size, model, or type within 30 days of delivery.
Cancellations
Cancel your order quickly by contacting our sales team as soon as possible.
Return Procedure
Send us an email
Submit an email to RMA@unitedcovers.com within 30 days of the delivery date. Provide us with your full name, order number, reason for return and say if the package was opened or not.
Approving your request
As soon as your return request is processed and approved, you will be provided with the details on how to return the cover back to us.
Your refund
Our warehouse will receive your package and we will issue a refund immediately at that point. You will get an email confirmation. Payments go to the original payment method used. Please give 1-5 business days for your refund to show up in your account.
Exchange Procedure
If you'd like to do an exchange rather than a return, it's no problem at all. Simply send an email to RMA@unitedcovers.com within 30 days of the delivery date. Provide us with your full name, order number, a brief explanation and say if the original package was opened or not. We'll process your exchange request and if there's a price difference between products, we'll adjust the costs accordingly.
You can find additional information about the Return and Exchange Policy in our Terms and Conditions.
Cancellation Policy
United Covers provides exemplary customer service by quickly and accurately processing orders. All orders ship within 24 hours. Therefore, you save us a lot of time and trouble when you cancel as quickly as possible.
If you wish to cancel your order for any reason, please call us ASAP at 1-800-528-4466 x1 or send an email to Sales@unitedcovers.com
Need Help With Your Return?
Our customer service team is ready to assist you with any questions about returns, exchanges, or cancellations.
Call Us:
1-800-528-4466
Email:
RMA@unitedcovers.com